• Support execution of marketing campaigns across email, SMS, social media, and workshops. • Schedule, test, and QA email and text campaigns. • Build and update email and SMS templates for different pipeline stages. • Monitor campaign performance and flag issues or inconsistencies. • Assist with social media management and basic content support. • Monitor and respond to online reviews and comments as needed. • Perform weekly and monthly data entry and KPI reporting. • Update dashboards and reports in Google Sheets or Excel. • Pull data from multiple systems and consolidate into centralized reports. • Validate data accuracy across platforms and proactively flag discrepancies. • Edit and troubleshoot spreadsheet formulas (including pivot tables). • Assist with annual dashboard rollovers and ongoing report maintenance. • Maintain CRM hygiene, including list cleanup, segmentation, and QA checks. • Support pipeline communication via email and SMS. • Assist with workshop and webinar setup, registrant tracking, and follow-up. • Provide operational follow-through on tactical tasks assigned by leadership. • Close administrative "loose ends" that fall outside core clinical or front-desk duties. • Take direction from the owner and clinic directors. • Work from documented SOPs, checklists, and Loom trainings. • Provide regular updates on task status and completion. • Identify inefficiencies in workflows and propose improvements. • Support one-off administrative and operational projects as needed.