• Executes Revenue Cycle Business Office Operations and functions • Generates, analyzes and presents operational metrics for area being supported; could include things such as Billing, T Status, AR, Cash Balance, CFB, etc • Designs, tests, and implements new system edits or workflow or queue changes. • Designs, tests, and implements new processes to support regulatory or system changes. • Identifies improvement opportunities to drive more revenue and recovery by the department. • Monitors productivity of team members to ensure unit is operating efficiently and effectively; Looks for patterns and communicates any issues to manager for resolution. • Identifies and rationalizes time gaps in team members work, communicating any issues to manager for resolution. • Identifies process and system improvements to drive productivity to target levels • General support tasks as needed