TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise‑grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms.

This role supports cloud, hybrid, and on‑prem collaboration architectures and requires advanced expertise in SIP, SBC technologies, and multi‑tenant voice integrations.

This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone

Key Responsibilities

• Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration.
• Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi‑tenant environments.
• Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments.
• Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures.

Deploy, integrate, and maintain the full Cisco UC suite:

• CUCM (Call Manager)
• Unity
• IM & Presence
• Expressway
• CUBE (Session Border Controller)

Required Skills & Experience

• 4–6+ years hands‑on experience with Cisco UC and Collaboration platforms.
• Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes.
• Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies.
• Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audiocodes.
• Knowledge of hybrid architecture design and Control Hub management.

Preferred Qualifications

• CCNP Collaboration or higher (CCIE Collaboration strongly preferred).
• Experience with scripting and automation using Python and/or PowerShell, including API‑based provisioning.
• Familiarity with service provider / multi‑tenant collaboration environments, scaling considerations, and operational workflows.

Additional Notes

• This role involves broad exposure across design, implementation, and operational support for complex Cisco voice environments.
• Candidates should be comfortable working in deep technical layers of SIP signaling, provisioning automation, and large‑scale Webex Calling infrastructure.

Job Type & Location

This is a Contract to Hire position based out of Atlanta, GA.

Pay and Benefits

The pay range for this position is $50.00 - $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 15, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.