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Role Description

Performs wide range of administrative support duties requiring broad experience, skill and knowledge of organization and escrow policies and practices. Works independently to resolve a wide range of inquiries.

• Prepares documents for a wide range of transactions, such as closing statements, settlement statements, wraps, assignments, and mobile homes
• Creates and maintains files, records, reports; monitor and track workflow
• Responds to inquiries and gathers information to resolve issues
• Communicates information to responsible parties
• May train / provide guidance to less experienced team members
• May assist Escrow Offices with business development and customer service
• Other duties as assigned

Qualifications

• High School diploma or equivalent
• 4+ years experience directly related experience
• Needs proficiency in more complicated residential transactions
• Broad experience with escrow transactions
• Strong customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Ability to analyze, compare, interpret and process data
• Strong knowledge of company and/or client operating systems

Requirements

• Pay Range: $23.37 - $31.15 Hourly, Remote
• This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan