BAYADA Home Health Care

Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!! As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Clinical Support Specialist

Customer SupportCustomer SupportPart TimeRemoteTeam 10,001

Location

United States

Posted

9 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role is responsible for reviewing and ensuring the accuracy, timeliness, and compliance of OASIS documentation, including Start of Care (SOC), Recertification, and Discharge assessments.

  • Review and validate 485 plans of care for SOC and Recertification assessments to ensure accuracy and compliance with Medicare and agency standards.
  • Scrub and validate timely initiation of care OASIS items, ensuring adherence to CMS guidelines.
  • Conduct medication reconciliation reviews to verify accurate medication documentation.
  • Perform full review of Discharge OASIS assessments for completeness and regulatory compliance.
  • Provide targeted education and feedback to clinicians and clinical managers on OASIS documentation best practices.
  • Communicate with clinical teams to resolve documentation discrepancies and recommend improvements.
  • Identify documentation trends and opportunities for process improvement.
  • Maintain up-to-date knowledge of Medicare home health regulations, OASIS-E guidance, and PDGM requirements.
  • May assist with Clinical Manager coverage when needed; cross-training will be provided.

Qualifications

  • Active Registered Nurse (RN) license with compact license or ability to obtain licensure in the hiring state.
  • 3–5 years of home health experience.
  • Experience as a Clinical Manager or OASIS Reviewer.
  • Strong knowledge of OASIS-E, PDGM, and Medicare home health regulations.
  • Experience with 485 plan of care review, medication reconciliation, and documentation compliance.
  • Excellent analytical, communication, and clinician education skills with strong attention to detail.

Requirements

  • Experience with Homecare Homebase (HCHB) or other home health EMR systems.

Benefits

  • Paid holidays, vacation, and sick time.
  • Medical, dental, and vision insurance.
  • Employer-paid life insurance.
  • 401(k) with company match.
  • Direct deposit and weekly pay.
  • Employee Assistance Program (EAP).

Job Requirements

  • Active Registered Nurse (RN) license with compact license or ability to obtain licensure in the hiring state.
  • 3–5 years of home health experience.
  • Experience as a Clinical Manager or OASIS Reviewer.
  • Strong knowledge of OASIS-E, PDGM, and Medicare home health regulations.
  • Experience with 485 plan of care review, medication reconciliation, and documentation compliance.
  • Excellent analytical, communication, and clinician education skills with strong attention to detail.
  • Experience with Homecare Homebase (HCHB) or other home health EMR systems.

Benefits

  • Paid holidays, vacation, and sick time.
  • Medical, dental, and vision insurance.
  • Employer-paid life insurance.
  • 401(k) with company match.
  • Direct deposit and weekly pay.
  • Employee Assistance Program (EAP).

Related Job Pages

More Customer Support Jobs

Customer Support9 days ago
Full TimeRemoteTeam 51-200

The Customer Care Specialist provides exceptional consumer support across email, chat, and phone channels by resolving inquiries, processing orders, and managing account workflows while documenting trends. This role acts as a power user for Gorgias, Shopify, and ShipBob platforms, ensuring brand voice consistency and contributing insights to cross-functional teams.

United States

Claim Representative - Liability

Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Customer Support9 days ago
Full TimeRemoteTeam 10,001+H1B Sponsor

The primary purpose is to process low-level general liability claims to determine benefits, ensure ongoing adjudication adheres to company standards, and manage claim subrogation and settlement negotiations with general supervision. Essential functions include gathering information for liability exposure, assigning reserves, making payments, developing action plans, and communicating claim status with claimants and clients.

United States
$43K - $65K / year
Full TimeRemoteTeam 501-1,000Since 1971H1B No Sponsor

The Customer Service Representative is responsible for receiving calls from child support client stakeholders, adhering to Standard Operating Procedures and contractual obligations. Duties include categorizing all received calls and recording any abusive or extraordinary calls.

United States

Customer Experience Senior Analyst

IIIIIIUS

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Customer Support9 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

The Senior Analyst will support and execute a comprehensive external cybersecurity engagement strategy, focusing on building and managing relationships with external partners and stakeholder communities. Key tasks include collecting, analyzing, and synthesizing customer feedback into actionable insights and developing strategic, cross-channel communications plans.

United States
$74.1K - $125K / year