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Role Description

The Account Maintenance Specialist position is responsible for data entry and maintenance of state agencies' rates, EIN’s and frequencies for our clients. They facilitate the seamless onboarding of new clients, set up and manage tax codes, and partner with colleagues in Tax and other related departments such as Client Services, Implementation, and Finance to ensure sound tax service and a high level of customer service is delivered.

• Initiate and process SUI Rates/EIN and frequency exchanges
• Update SUI rates, account numbers, and deposit frequencies
• Facilitate new client onboarding, including scheduling prior to service tax collections for new customers, verifying client data, and importing demographic and pay history data into the tax application for new customers
• Manage Tax codes, including but not limited to adding tax codes, inactivating tax codes
• Answer the tax code hotline (call queue)
• Participate in User Acceptance testing (UAT)
• Maintain and update current procedure documentation
• Complete special projects as assigned by management
• Other related responsibilities at the discretion of management

Qualifications

• 1-2 years of payroll experience preferred
• Payroll service bureau experience a plus
• Experience in a high-volume payroll tax department is highly desirable
• Employment Tax Knowledge desired
• Proficient in Microsoft Office (MS Excel advanced skills)
• Bachelor's degree required

Benefits

We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. We also provide career development opportunities.

Company Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.