Clinical Program Implementation Lead

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 2-10

Location

United States

Posted

10 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Luro Health is scaling clinic partnerships across multiple states to expand access to high-quality, value-based obesity care for underserved populations. The Implementation Lead owns the clinical implementation strategy and execution that brings Luro into partner FQHC/CHC sites.

  • Design clinical workflows
  • Lead staff training and change management
  • Coordinate EHR integrations
  • Manage site readiness
  • Develop patient engagement strategies
  • Drive go-live execution across 5 to 10 active clinic implementations

You report to the Chief Operating Officer and partner closely with Medical Leadership and Clinical Operations, translating strategic priorities and clinical protocols into site-level operational reality. This is a hands-on role where you own the bridge between Luro clinical standards and partner clinic execution, ensuring consistent, high-quality launches that set sites up for long-term success.

What You’ll Do

  • Design and implement scalable clinical workflows tailored to partner clinic environments
  • Lead site readiness assessments, implementation planning, and launch execution
  • Deliver staff training and drive change management to ensure adoption
  • Coordinate EHR configuration and operational testing with Product and Engineering
  • Partner closely with clinic leadership as the primary implementation contact
  • Monitor launch performance, troubleshoot issues, and drive continuous improvement
  • Build standardized playbooks, templates, and documentation to support scale

Qualifications

  • 3–5+ years of healthcare operations, clinic management, or program implementation experience
  • Our ideal candidate resides in NY, NJ, or PA to support close collaboration with our team
  • Proven success implementing new clinical programs or workflows
  • Strong project management and change management skills
  • Experience working with EHRs and healthcare IT workflows
  • Excellent communicator comfortable working with clinic staff and executives
  • Ability to manage multiple implementations simultaneously
  • Willingness to travel occasionally to partner sites

Preferred Experience

  • Experience with FQHCs or Medicaid-focused clinics
  • Telehealth programs
  • Startup or high-growth healthcare environments
  • EHR implementations

Compensation & Benefits

  • Compensation: Competitive salary ($80,000-$100,000), commensurate with experience
  • Equity: Stock option grants for long-term shared success
  • Benefits: Comprehensive medical, dental, and vision coverage; wellness and professional development stipends
  • Work Environment: Remote-first, with occasional travel to partner clinic sites for training, launches, and stakeholder engagement

Why Join Us

  • Mission Impact: Help scale high-quality care for underserved communities and improve outcomes where it matters most
  • Ownership: Build the operating system for multi-site clinic launches and sustained performance
  • High Growth: Join a rapidly scaling organization expanding partnerships nationally
  • Cross-Functional Leadership: Work closely with Medical Leadership, Product, and Operations to translate strategy into execution

Our Commitment

At Luro Health, we believe great work happens in an environment where everyone feels respected, supported, and empowered. We are an equal‑opportunity employer and do not discriminate on the basis of sex, age, race, color, religion, marital status, sexual orientation, gender identity, pregnancy, disability, or any other characteristic protected by law. Our culture is rooted in empathy and connection toward one another, our mission, and the communities we care for.

This job description outlines the general nature of the role and may evolve as our team and company grow.

Job Requirements

  • 3–5+ years of healthcare operations, clinic management, or program implementation experience
  • Our ideal candidate resides in NY, NJ, or PA to support close collaboration with our team
  • Proven success implementing new clinical programs or workflows
  • Strong project management and change management skills
  • Experience working with EHRs and healthcare IT workflows
  • Excellent communicator comfortable working with clinic staff and executives
  • Ability to manage multiple implementations simultaneously
  • Willingness to travel occasionally to partner sites
  • Preferred Experience
  • Experience with FQHCs or Medicaid-focused clinics
  • Telehealth programs
  • Startup or high-growth healthcare environments
  • EHR implementations
  • Compensation & Benefits
  • Compensation: Competitive salary ($80,000-$100,000), commensurate with experience
  • Equity: Stock option grants for long-term shared success
  • Benefits: Comprehensive medical, dental, and vision coverage; wellness and professional development stipends
  • Work Environment: Remote-first, with occasional travel to partner clinic sites for training, launches, and stakeholder engagement
  • Why Join Us
  • Mission Impact: Help scale high-quality care for underserved communities and improve outcomes where it matters most
  • Ownership: Build the operating system for multi-site clinic launches and sustained performance
  • High Growth: Join a rapidly scaling organization expanding partnerships nationally
  • Cross-Functional Leadership: Work closely with Medical Leadership, Product, and Operations to translate strategy into execution
  • Our Commitment
  • At Luro Health, we believe great work happens in an environment where everyone feels respected, supported, and empowered. We are an equal‑opportunity employer and do not discriminate on the basis of sex, age, race, color, religion, marital status, sexual orientation, gender identity, pregnancy, disability, or any other characteristic protected by law. Our culture is rooted in empathy and connection toward one another, our mission, and the communities we care for.
  • This job description outlines the general nature of the role and may evolve as our team and company grow.

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