Director of Revenue Cycle Management
Location
United States
Posted
9 days ago
Salary
$160K - $190K / year
Bachelor Degree8 yrs expEnglish
Job Description
• Develop operational processes that align with revenue cycle management best practices aiming to maximize reimbursement
• Lead a team of managers and individual contributors that will own various claim edit, general follow-up, and denial management tasks with various payers
• Identify trends in payer behavior and surface them for leadership review
• Analyze data and KPIs to determine areas of opportunity and cascade them down to your team
• Coordinate with various departments to resolve open issues related to claim reimbursement, including: clinical operations, accounting, credentialing, and member success
• Monitor and provide feedback to external RCM technology and staffing vendors
• Partner with the product department to identify areas of improvement within our technology workflow processes
Job Requirements
- 8+ years of experience in the healthcare space, preferably in an existing role doing billing and follow-up functions with insurance companies on behalf of providers
- 4+ years of experience supervising a team of both individual contributors and other managers
- Deep expertise of the eligibility and claim submission process, including common pain points that delay reimbursement from payers
- Experience building cross functional relationships and driving accountability between groups
- Comfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives
- Thoughtful and operationally excellent to set up processes and frameworks to achieve individual and team success
- Desires an environment that fosters growth through open feedback and high autonomy
- Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format.
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
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