Senior Special Events Manager
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
- Solicit, negotiate and book new and repeat catering business through various efforts including outside sales calls, telemarketing, mailings, referrals, networking etc.
- Respond to all RFP’s received via all channels including internet/website, direct inquiries, third party lead sites, and walk-ins. Create and send proposals, collateral, and menus, follow up with potential clients and log all activity.
- Work with clients to obtain all final booking details, i.e., food & beverage, room set-up, and audiovisual requirements.
- Anticipate and ensure quick, efficient responses to customer issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
- Develop and continually enhance relationships with key group and catering clients to maintain and increase market share.
- Ensure Special Events Order’s (SEO) are accurate and provide all relevant information to departments giving them ample time to plan and execute.
- Hold regular meetings with operations and F&B departments to review SEO’s for upcoming events and updates on other groups/events as needed.
- Maintain up-to-date knowledge of all property offerings, food & beverage minimums, room rental, strategies, discounts/promotions, event space layout, capacities, and catering menus with pricing.
- When needed, participate in trade shows, community, professional, and industry organizations to maintain high visibility/exposure for Cosm.
- Maintain accurate and comprehensive records and files to provide sales history and continuity of quality service.
- Plan and conduct pre and post-event meetings with clients and respective departments.
- Ensure site inspections and client visits to the venue are successful by planning carefully and communicating accurate details in advance to all departments.
- Effectively communicate all venue policies, procedures, and charges in regard to services being provided to the client.
- Perform administrative duties relevant to account responsibilities in compliance with Cosm guidelines.
- Assist in development and implement standards, systems, processes and best practices across special events.
- Oversee the successful execution of select high-profile and large-scale events outside home venue, including but not limited to reviewing sales contracts, payment terms and special considerations to ensure deliverables.
- Partner with leadership to develop cross promotional programs to maximize special event revenue sales year-round across Cosm venues.
- Perform special projects and other duties as assigned by management.
- Bachelor’s Degree preferred.
- 5+ years of experience in a catering sales or convention services position.
- Outstanding guest service skills and ability to engage with fans and team members in an attentive, friendly, courteous, and service oriented manner.
- Excellent communication skills in terms of the ability to negotiate, sell, and influence clients and meeting attendees.
- Experience thriving in a fast-paced environment. Must have the ability to adapt to change on a daily basis.
- Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints and with strong attention to detail.
- Ability to effectively evaluate risks and liabilities of special events and venue rentals.
- Must be able to speak, read, write, and communicate in English to adequately perform the duties of the job.
- Knowledge of event planning/hospitality principles and practices.
- Ability to travel to area businesses and accounts to solicit new business as needed.
- Ability to multitask and prioritize daily workload.
- Outstanding organizational and time management skills.
- Ability to handle sensitive material with the utmost discretion and confidentiality.
- Must be energetic, a self-starter, and able to work in a fast-paced environment.
- Must be detail-oriented and able to work both independently and with a team.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to show initiative, including anticipating fan and/or operational needs.
- Must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays, and extended hours as business dictates.
Related Guides
Related Categories
Related Job Pages
More Bilingual Jobs
Bilingual Licensed Vocational Nurse (LVN) - Mandarin/Cantonese (Temp-to-Hire)
ArineArine optimizes medication to ensure each patient is on the safest, most effective therapy for their unique health needs
The LVN will engage patients via phone using Company software platform to deliver clinical services, including explaining programs and managing a consistent volume of calls while meeting performance metrics. Responsibilities also include escalating clinical issues to a pharmacist, obtaining necessary information, and accurately documenting all interactions in the software platform.
Bilingual Licensed Vocational Nurse, Mandarin/Cantonese
ArineArine optimizes medication to ensure each patient is on the safest, most effective therapy for their unique health needs
Bilingual LVN optimizing patient outcomes in healthcare technology company
About the Company2070 Health is India's first healthcare-focused venture studio –  an innovation platform that builds transformative healthcare companies in India and USA from scratch, by identifying disruptive opportunities in whitespace....
Bilingual Market Admin Coordinator
Monogram HealthMonogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram Health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present. Employs a robust clinical team, leveraging specialists across multiple disciplines Available 24 hours a day, 7 days a week, and on holidays Proven to dramatically improve patient outcomes and quality of life while reducing medical costs
The Market Administration Coordinator (MAC) is responsible for managing complex administrative needs for a given field team. The MAC ensures efficient operations by: Managing clinician calendars Driving staff productivity Providing administrative support to key Pod leaders (MPE, ...
