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Role Description

The IT Automation Engineer will support the NOC by designing, developing, and maintaining automation capabilities that streamline operational activities, enhance monitoring, and improve the quality and consistency of service delivery. This role requires familiarity with network, security, and application environments, as well as experience with Splunk and other automation technologies.

• Identify, assess, and prioritize opportunities to automate repetitive, high‑volume, or error‑prone tasks within the NOC and SOC
• Develop automation workflows that streamline ticket triage, event enrichment, alert correlation, escalation routing, and routine operational tasks
• Implement automation that supports continuous monitoring, proactive anomaly detection, and real‑time visibility across network, security, and application environments
• Build automated quality assurance checks, configuration validations, and compliance verifications to reduce operational risk
• Research, design, and implement automation technologies for the NIOO‑OMD, including scripting, orchestration, and integration solutions
• Create and maintain automation pipelines that connect data inputs, controllers, and outputs using technologies such as machine learning, robotic process automation (RPA), and event‑driven orchestration
• Develop and maintain SOAR playbooks that automate investigation, enrichment, and response actions for network and security events
• Integrate automation with enterprise tools, including Splunk, Splunk Enterprise Security, network monitoring platforms, ticketing systems, and cloud services
• Enhance reporting and alerting capabilities by automating data collection, dashboard updates, and KPI tracking for NOC and SOC operations
• Build dashboards and automated reports that provide visibility into network performance, security posture, application health, and operational workload
• Use Splunk and related analytics tools to develop automated insights, anomaly detection logic, and operational intelligence workflows
• Work closely with network engineers, security analysts, application teams, and cloud engineers to ensure automation solutions integrate cleanly with existing processes and platforms
• Collaborate with SOC teams to align automation with detection, response, and incident management workflows
• Partner with NIOO-OMD leadership to ensure automation supports business and operational goals, improves service delivery, and enhances team efficiency
• Apply familiarity with network, security, and application technologies to design automation that reflects operational realities
• Leverage Splunk, Splunk ES, and automation tools to build event-driven workflows, correlation logic, and automated remediation actions
• Utilize APIs, scripting languages (Python, PowerShell, Bash), and orchestration frameworks to integrate automation across diverse systems
• Maintain awareness of emerging automation technologies and evaluate their applicability to NOC/SOC operations
• Document automation workflows, runbooks, integration points, and operational procedures to ensure maintainability and knowledge transfer
• Establish governance practices for automation, including version control, testing, validation, and change management
• Continuously evaluate automation performance, identify improvement opportunities, and refine workflows to increase reliability and operational value
• Provide training and guidance to NOC/SOC personnel on automation tools and processes

Qualifications

• Bachelor's with 8+ years of IT Automation engineering experience (or commensurate experience)
• Clearance Required: Ability to maintain a Public Trust clearance

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

Company Description

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?