Capital One

Senior Manager, Product Management – Velocity Black Request Experiences

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany Site LinkedIn

Location

Virginia

Posted

35 days ago

Salary

$182.5K - $208.3K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

• Own core concierge end-to-end request customer experience, including chat and communication with members, proposal and booking experiences • Own foundational request internal agent servicing structure, including how requests are tracked and progressed • Design centric and customer journey focused, obsessed with the customer experience • Lead a direct team, experience leading high performing teams and getting the best out of their associates

Job Requirements

At least 5 years of experience working in Product Management
A Bachelor's Degree in a quantitative field or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
Experience translating business strategy and analysis into consumer facing digital products

Benefits

Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being