Senior Manager, Product Management – Velocity Black Request Experiences
Location
Virginia
Posted
35 days ago
Salary
$182.5K - $208.3K / year
Seniority
Senior
Bachelor Degree5 yrs expEnglish
Job Description
• Own core concierge end-to-end request customer experience, including chat and communication with members, proposal and booking experiences
• Own foundational request internal agent servicing structure, including how requests are tracked and progressed
• Design centric and customer journey focused, obsessed with the customer experience
• Lead a direct team, experience leading high performing teams and getting the best out of their associates
Job Requirements
- At least 5 years of experience working in Product Management
- A Bachelor's Degree in a quantitative field or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
- Experience translating business strategy and analysis into consumer facing digital products
Benefits
- Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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