Autodesk

How the world gets designed and made. #MakeAnything

Senior Principal Product Manager, Services

Product ManagerProduct ManagerFull TimeRemoteTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Colorado, Oregon, Michigan

Posted

8 days ago

Salary

$125K - $223.9K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Define and iterate on the service catalog model — how services are structured, scoped, priced, and presented to customers on the platform • Work with consulting delivery leadership and field teams to identify which engagements are repeatable, standardizable, and suitable for fixed-scope delivery • Design the end-to-end service experience: how customers discover services, understand what they're buying, engage delivery, and measure outcomes • Define service-level expectations and quality standards that ensure consistent delivery as the catalog scales • Engage directly with customers and design partners to validate service concepts, pricing models, and delivery formats • Build feedback loops between service delivery teams and the product team, using delivery experience to improve service definitions and packaging • Partner with GTM on positioning, launch, and sales enablement for catalog offerings • Track adoption, conversion, and customer satisfaction metrics to drive iterative improvement • Partner with engineering to define how services are represented, configured, and transacted on the platform • Coordinate with the Content & Knowledge team to ensure service offerings are backed by validated, current knowledge assets • Work with finance and legal on pricing models, revenue recognition, and commercial terms for a new service delivery model • Collaborate with AECO Solutions and Advanced Solutions product managers to ensure catalog services align with the broader solution portfolio

Job Requirements

  • 8+ years of experience in product management, service design, or consulting operations with progressive responsibility
  • Experience defining and launching service products, professional services offerings, or marketplace/catalog models
  • Experience working at the intersection of digital products and human-delivered services
  • Strong analytical skills with ability to define pricing models, measure service economics, and make data-informed tradeoff decisions
  • Experience engaging directly with enterprise customers for validation and feedback
  • Bachelor's degree in business, engineering, or a related field, or equivalent professional experience.

Benefits

  • From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.

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