With more than 70 years of experience, AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to provide supplemental coverage to working families nationwide. The company’s mission is built on service, integrity, and long-term career development, supported by a fully remote infrastructure that empowers professionals to succeed. If you’re ready to build a career that blends purpose, flexibility, and professional advancement, we encourage you to apply today.
Member Services Manager
Location
United States
Posted
8 days ago
Salary
Not specified
Job Description
Role Description
This role involves connecting with individuals and families who have requested information about supplemental benefit programs.
- Schedule and conduct virtual consultations with clients via Zoom
- Assess client needs and provide guidance on available supplemental benefit options
- Support clients throughout the enrollment process and provide follow-up assistance
- Maintain accurate digital documentation and client records
- Participate in weekly training sessions, development programs, and team collaboration
- Contribute insights and best practices to support overall team performance
Qualifications
- Experience in management, client service, operations, consulting, or leadership roles
- Confident communication in virtual environments
- Highly organized and self-motivated when working remotely
- Enjoy helping others while contributing to team success
- Comfortable using digital platforms such as Zoom and CRM tools
Requirements
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment — work from anywhere in the United States
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Leadership development opportunities and advancement pathways
- A collaborative and service-oriented team culture
Company Description
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working families across the United States.
Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide.
Apply Today
If you are an experienced professional looking for a flexible remote career where you can apply your leadership mindset while helping families access important benefits, we encourage you to apply and learn more about joining our team.
Job Requirements
- Experience in management, client service, operations, consulting, or leadership roles
- Confident communication in virtual environments
- Highly organized and self-motivated when working remotely
- Enjoy helping others while contributing to team success
- Comfortable using digital platforms such as Zoom and CRM tools
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment — work from anywhere in the United States
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Leadership development opportunities and advancement pathways
- A collaborative and service-oriented team culture
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