The leading sports-first live TV streaming platform
Tier 2 Customer Care Representative
Location
New York
Posted
47 days ago
Salary
$22 / hour
Job Description
Job Requirements
- High school diploma or GED equivalent
- Ability to speak, read, and write professionally
- Experience handling advanced customer care contact contacts escalation from Tier agents
- Experience with social media platforms, managing posts, and engagement.
- Excellent interpersonal skills
- Ability to identify and meet customer's needs and requirements
- Exceptional phone and customer service skills
- Punctual, regular, and consistent attendance is required
- Must be available for the weekend (Saturday & Sunday) hours
- Most Call Center employees work on a shift basis, and as such will be required to periodically rotate shifts and regular days off
- All customer care representatives must be willing to work all shifts, overtime, holidays, and emergency shifts as required
Benefits
- Professional development courses and learning opportunities
- Fubo provides a highly competitive compensation based on experience and market standards
- Robust benefit package including Health/Dental/Vision coverage, 401k, Life Insurance, and commuter benefits
- Free Premium Fubo Account
- Unlimited PTO days and regular company-wide activities.
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