This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We’re looking for a detail-oriented and proactive QA & Operations Specialist to strengthen our quality processes and help scale our testing operations across teams.

• Coordinate testing efforts across multiple projects and squads
• Act as the QA point-of-contact for product managers, developers, and other stakeholders
• Create and maintain reusable testing documentation and workflows
• Facilitate bug triage meetings and help prioritize QA focus areas
• Support QA strategy implementation and process rollouts
• Mentor junior and mid-level QA analysts and provide peer reviews and training sessions
• Help bridge gaps between manual QA and automation efforts
• Monitor QA metrics and provide insights to improve product quality and team efficiency
• Collaborate with operations teams to streamline processes and ensure smooth releases

Qualifications

• 5+ years of experience in QA, software testing, or quality operations
• Strong understanding of manual testing methodologies and QA best practices
• Experience working in agile environments across multiple squads
• Ability to manage priorities across parallel projects
• Familiarity with bug tracking and test management tools
• Strong communication skills and ability to work cross-functionally
• Experience mentoring or supporting junior team members
• Exposure to test automation concepts and collaboration with automation engineers
• Detail-oriented mindset with strong analytical and problem-solving skills