This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves providing great customer service as a full-time Billing and Collections Representative in a call center environment.

• Handle financial conversations respectfully
• Answer incoming phone calls and make outbound calls
• Respond to customer questions regarding delinquent payments
• Process payments and verify banking and employment information
• Ensure accounts are properly updated
• Create lasting connections with customers through positive interactions

Qualifications

• High school diploma or equivalent
• Fluent English communication skills and phone etiquette
• Computer proficiency and basic math skills
• Positive attitude, desire to learn more, and good attendance

Requirements

• Ability to work Monday - Friday, 8:00 am - 4:30 pm

Benefits

• Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
• Paid time off
• Paid holidays
• Health and dental benefits
• Monthly employee recognition lunches
• Company barbeques
• Remote flexibility
• Monthly team motivation contests
• Weekly coaching sessions and paid training
• Spacious work area and desks

Company Description

Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams.

• We care deeply for our employees and treat them like family
• We value high-performing employees and offer incentives and bonuses for great work
• We provide ongoing paid training and a positive work culture

How to Apply

You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!