Virtual Events Operations Lead
Location
United States
Posted
8 days ago
Salary
Not specified
Job Description
Role Description
The Virtual Events Operations Lead is responsible for overseeing the planning, execution, and optimization of virtual and hybrid events that support the organization's marketing, engagement, and business development goals. This role manages the operational and technical aspects of virtual events, including platform setup, registration systems, live streaming coordination, and attendee engagement tools.
The Virtual Events Operations Lead works closely with marketing, content, technical, and vendor teams to deliver seamless and engaging digital event experiences while ensuring operational efficiency and measurable results.
- Lead the operational planning and execution of virtual and hybrid events, including webinars, conferences, and online workshops
- Manage event technology platforms, including registration systems, streaming platforms, and engagement tools
- Coordinate with marketing, speakers, vendors, and technical teams to ensure successful event delivery
- Develop event production timelines, operational workflows, and technical run-of-show plans
- Monitor event performance metrics such as attendance, engagement, and conversion rates
- Troubleshoot technical issues before and during live events
- Oversee event platform setup, integrations, and user experience optimization
- Manage vendor relationships and external production partners
- Prepare post-event reports and performance analyses for leadership
- Continuously improve processes and technologies to enhance future event experiences
Qualifications
- Bachelor's degree in Event Management, Marketing, Communications, Business Administration, or related field
- 5–8 years of experience in virtual event operations, event technology, or digital event production
- Experience managing virtual or hybrid event platforms
- Strong project management and organizational skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple events and deadlines simultaneously
- Strong troubleshooting and problem-solving skills
- Ability to work independently and effectively in a remote work environment
Requirements
- Experience supporting large-scale conferences or global virtual events
- Familiarity with CRM and marketing automation integrations for event registration
- Experience with webinar production and live streaming workflows
- Project Management Professional (PMP) or similar certification
- Experience with event analytics and performance reporting tools
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with employer matching
- Paid time off (PTO) including vacation, holidays, and sick leave
- Life insurance and disability coverage
- Flexible remote work environment
- Professional development and training opportunities
- Employee wellness and assistance programs
- Potential annual performance bonuses
Work Authorization Requirement
- Must currently reside in the United States
- Must be legally authorized to work in the United States
- Applications from individuals residing outside the U.S. will not be considered
Job Requirements
- Bachelor's degree in Event Management, Marketing, Communications, Business Administration, or related field
- 5–8 years of experience in virtual event operations, event technology, or digital event production
- Experience managing virtual or hybrid event platforms
- Strong project management and organizational skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple events and deadlines simultaneously
- Strong troubleshooting and problem-solving skills
- Ability to work independently and effectively in a remote work environment
- Experience supporting large-scale conferences or global virtual events
- Familiarity with CRM and marketing automation integrations for event registration
- Experience with webinar production and live streaming workflows
- Project Management Professional (PMP) or similar certification
- Experience with event analytics and performance reporting tools
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with employer matching
- Paid time off (PTO) including vacation, holidays, and sick leave
- Life insurance and disability coverage
- Flexible remote work environment
- Professional development and training opportunities
- Employee wellness and assistance programs
- Potential annual performance bonuses
- Work Authorization Requirement
- Must currently reside in the United States
- Must be legally authorized to work in the United States
- Applications from individuals residing outside the U.S. will not be considered
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