• Researches and understands territory dynamics, focusing on prospecting and growth opportunities to develop an effective business plan and sales strategy, understanding the competitive landscape, and evaluating competitors’ products to effectively position IDT solutions for a successful sale • Develop and manage assigned accounts to deliver solutions and drive revenue growth, and develop and manage strategic partnerships with key customers and leverage internal resources, when necessary, to achieve the highest level of customer satisfaction • Maintains regular communications with customers and prospective customers, including scheduling sales calls and travel itinerary to address customer needs and execute sales strategies through timely follow up, including details captured within current CRM tools, educating and providing customers with current product sales information through technical presentations • Builds in-depth knowledge of CRM and funnel management tools and applies these skills consistently to forecast business, manage customer opportunities, build opportunity pipeline, and make business decisions. • Maintains records and communications with customer base with current CRM tools • Maintain regular and informative communications with team members including cross-functional collaboration with Product Managers, Application Scientists, Inside Sales, etc.