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Role Description

Are you passionate about family travel, cruising, and helping others plan unforgettable getaways? We are seeking a motivated, service-driven Family Vacation Planner / Cruise Vacation Consultant to join our growing travel team!

In this role, you will help clients design their perfect vacations—from selecting the ideal cruise itinerary to curating family-friendly adventures and onboard experiences. If you love travel and enjoy providing exceptional service, this opportunity is a perfect fit.

Key Responsibilities

• Guide clients through cruise and family-vacation options, destinations, and packages to create tailored travel experiences.
• Assist with bookings, modifications, payments, and cancellations while following vendor and company guidelines.
• Provide detailed information on cruise lines, ships, ports of call, excursions, resort stays, and travel requirements.
• Respond promptly and professionally to client inquiries via phone, email, social media, and messaging platforms.
• Deliver a seamless start-to-finish experience—from first inquiry to post-trip follow-up.
• Maintain accurate records of quotes, client communication, and confirmed bookings.
• Stay current on travel industry trends, promotions, and exclusive partner offers.
• Collaborate with team members to enhance client satisfaction and sales performance.

Qualifications

• Must be at least 18 years of age and reside in the United States.
• Experience in travel planning, hospitality, sales, or customer service preferred (cruise experience is a plus).
• Excellent communication, customer service, and interpersonal skills.
• Highly organized, self-motivated, and able to manage multiple clients at once.
• Tech-savvy and comfortable using booking platforms, CRM tools, and social media.
• Strong attention to detail and a solution-focused mindset.

Benefits

• Access to top cruise vendors, resorts, and exclusive travel agent perks.
• Comprehensive training and ongoing mentorship to help you grow.
• Flexible, remote work environment—set your own hours and build your income.
• Unlimited earning potential through commissions.
• Supportive team culture focused on development, collaboration, and success.