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Role Description

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Foreclosure Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment.

• Work with governmental agencies, special servicing clients, private label clients, and high-profile investors to provide foreclosure issue resolutions and minimize risks/mitigate loss outside of their delegated authority.
• Provide status updates and reporting to management; ensure compliance with agency, investor, and insurer guidelines.
• Support internal business units with questions on foreclosure loans within their delegated authority.
• Manage attorney communication through LoanSphere.
• Ensure prompt and appropriate maintenance and actions on foreclosure portfolio.
• Ensure attorney firms send appropriate letters as described in servicing handbooks.
• Maintain knowledge in state/federal agency regulations, investor/insurer timelines, and document requirements for judicial and non-judicial foreclosures.
• Accurately calculate and provide bidding instructions to attorney firms for nationwide foreclosure sales.
• Apply established techniques, procedures, or specific standards to work performed under general supervision; ensure sound judgment and accuracy per company and federal compliance standards.
• Execute policies at direction of management and make recommendations for necessary changes.
• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Some college or the combination of equivalent work experience and knowledge/skills/abilities related to the position’s job duties.
• 2+ years of foreclosure or mortgage default related experience (foreclosure preferred).
• Knowledge of mortgage banking and familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and federal/state laws related to foreclosure and bankruptcy processes.
• Working knowledge of mortgage loan documentation; foreclosure processing best servicing practices; default/foreclosure laws and regulations; and FNMA, FHLMC, FHA, and VA guidelines.
• Trial and deposition training/knowledge and experience beneficial.
• Ability to provide exceptional representation of LoanCare in a legal proceeding.
• Strong professional, interpersonal, and verbal/written communication skills.
• Advanced multitasking and organizational skills with strong attention to detail.
• Ability to comprehend legal terms/conditions and apply them to work processes.
• Previous title work experience preferred.
• Experience monitoring the activity of multiple accounts assigned to outside counsel.
• Notary Public commission beneficial but not required.
• Ability to use a personal computer and research the internet.
• Advanced skills in Microsoft Office products (Word, Excel, and Access) and MSP and LoanSphere applications.
• Ability to take direction from senior paralegals and attorneys.
• Ability to prioritize workflow and work in a high-volume, fast paced, multifaceted, and time-sensitive environment.
• Ability to work independently with minimal direction and effectively meet deadlines.

Requirements

• Normal office environment working conditions.
• Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance.
• Overtime required as necessary.

Benefits

• Optional medical, dental, vision, life, and disability insurance.
• Paid holidays, vacation, and sick leave.
• Matching 401(k) plan and employee stock purchase plan.
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being.
• Programs that celebrate achievements and milestones.
• Discounts on gym memberships, pet insurance, and employee purchasing programs.
• Access to a tuition reimbursement program that supports your continued education and professional growth.