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Role Description

Pinnacle Senior Living is currently seeking a Cash and Census Resource to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families, and our community. The purpose of this position is to ensure exact recording of revenue transactions in accordance with established policies, local, state, and federal guidelines, and to maintain census records in the Accounts Receivable system for accurate billing. The position is also responsible for the proper application and reconciliation of all electronic and manual deposits. This position will develop and maintain a good rapport with Business Office staff and interrelated departments. Other relevant duties as may be assigned by the AR Supervisor or designee.

Critical Success Factors

• Maintains accurate daily census, including resident units and number of residents in and out of the community.
• Records admissions/discharges/transfers according to community procedures.
• Provides census information to designated vendors/providers for billing purposes.
• Enters all cash receipts in PCC. Notifies the community of any significant over- or underpayments.
• Saves all cash documents according to established procedures.
• Reviews and updates the Daily Cash Log by reconciling the PCC Cash Receipts Journal to the Daily Cash Log.
• Enters all new ACH and Credit Card authorizations in Wells Fargo CyberSource and ensures all recurring transactions are reviewed and updated each month.
• Enters ancillary charge batches.
• Processes refunds and write-offs.
• Generates monthly statements and distributes to the community.
• Performs PCC Month End Close and uploads all documents to the Month End Close Application.
• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.

Working Conditions

• Works in a remote environment.
• Is subject to frequent interruptions.

Specific Requirements

• Must be able to read, write, speak, and understand the English language.
• Possess the ability to make independent decisions when circumstances warrant such action.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets, and e-mail.

Minimum Qualifications

• High School diploma or GED.
• 2-5 years of Business office experience.
• Must have basic knowledge of cash posting and reconciliation processes.
• Prior office experience in a healthcare setting preferred.

Company Description

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees, and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com .