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Role Description

Zoom is looking for an experienced strategy and business professional to join the Corporate Strategy team. In this high-visibility role, you will drive key elements of Zoom’s go-forward strategy and plans, focusing on artificial intelligence (AI), specifically strategy and monetization for vertical-specific AI. This includes:

• Zoom Revenue Accelerator (ZRA)
• Developer and ISV-facing AI offerings
• AI for new roles and industries

This role requires strengths in:

• Product strategy
• Business model development
• Analytical problem-solving
• Cross-group collaboration
• Executive communication

It is a tremendous opportunity to drive meaningful impact on the company’s growth and delight customers.

Responsibilities

• Developing and overseeing an empirically grounded view of Zoom’s vertical AI opportunity across industries and roles, grounded in market, customer, and competitive insights.
• Identifying market and customer insights that can be translated into business opportunities using both organic and inorganic (M&A) approaches.
• Creating growth strategy for Zoom Revenue Accelerator, collaborating across functions including product, marketing, and sales to co-develop plans, drive cross-org alignment, and ensure buy-in, shared vision, and execution priority.
• Developing product strategy and commercialization approach for Zoom’s developer and ISV facing AI offerings.
• Evaluating and prioritizing new AI powered verticals to serve key roles and industries such as Healthcare and Education.
• Envisioning end-to-end business and product plays and growth strategies that can delight customers, grow ecosystem vibrancy, and drive business results.

Qualifications

• 8+ years of work experience within or across corporate strategy, strategy consulting, product management, investment banking, and corporate development.
• Bachelor's degree in computer science, engineering, math, business, statistics, or economics.
• MBA is strongly preferred.
• Exceptional business judgment using strategic thinking, customer centricity, and appreciation for execution/operational excellence.
• Exceptional numerical fluency, analytical problem-solving skills, and the ability to synthesize data from multiple sources to identify insights and drive high impact decisions.
• Prior experience using customer, market, and competitive data to create business strategy, connecting it with investment initiatives across product and go to market.
• 2+ years of product management experience in AI-driven companies, particularly in B2B SaaS or applied machine learning is a plus.
• Depth of experience in AI/ML domain with understanding of LLMs, AI-driven product strategy, and commercialization of applied AI.
• Domain knowledge in collaboration technologies and/or customer experience (CX) solutions is preferred.
• Excellent communication and leadership skills with the ability to influence at senior levels without authority to drive executive buy-in and alignment.

Requirements

• Salary Range or On Target Earnings:
• Minimum: $126,500.00
• Maximum: $276,700.00
• Starting pay will be based on a number of factors and commensurate with qualifications & experience.
• Location-based compensation structure; there may be a different range for candidates in this and other locations.

Benefits

• Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health.
• Support for work-life balance.
• Opportunities to contribute to the community in meaningful ways.

Company Description

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like:

• Zoom Contact Center
• Zoom Phone
• Zoom Events
• Zoom Apps
• Zoom Rooms
• Zoom Webinars

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.