Zinovo

The leader in Salesforce Support

Salesforce Delivery Manager

SalesSalesFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishCloudSalesforce

Job Description

• Manage the Client Work • Delivery of Client Work • Forecasted billable and non-billable hours at 40-50 hours per week • Work closely with Delivery Leads and clients to develop scalable solutions • Primary contact for questions and new requests from clients • Responsible for planning and overseeing work to ensure timely completion • Manage day-to-day activities of teams and ensure adherence to standards • Work with the team to understand, size, and resource planned work • Manage resources to ensure effective alignment with needed work • Provide input on customer service and support challenges • Ensure high quality, up-to-date documentation exists for all service arrangements • Define, organize, prioritize, and document new or changing customer CRM requirements • Watch for conflicts and synergies across enhancements • Update weekly forecasts on agreements, monitor contract hours, track billing time

Job Requirements

  • Minimum of 3 years of experience in SFDC platform
  • Minimum Salesforce Administrator and Sales/Service Cloud certifications
  • Minimum of 3 years of experience in Cloud Computing (SaaS, PaaS) and Salesforce
  • Minimum of 3 years' experience in Cloud Computing project implementation
  • Comfortable in a fast-paced, high-pressure, rapidly evolving environment
  • Excellent leadership and management skills
  • Proven ability to build, manage and foster a team-oriented environment
  • Excellent communication and interpersonal skills
  • Highly motivated
  • Intense work ethic
  • Maniacally organized
  • Independent and an outside thinker.
  • Wizard with organization.

Benefits

  • Company paid medical and dental
  • wide variety of employee-paid voluntary benefits
  • a competitive retirement matching program
  • flexible PTO (get your work done and take what you need)
  • yearly stipend for health and wellness program of your choice
  • a 100% remote work life.

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