• Own global services revenue operations for Veeva’s professional services and business consulting teams, spanning the end-to-end order-to-cash lifecycle—from contract and order review through invoicing and revenue support • Lead, coach, and develop a high-performing team of 4+ revenue analysts, fostering a culture of accountability, curiosity, and continuous improvement • Serve as a trusted advisor to Veeva’s 1,500+ person services organizations, providing guidance on billings, revenue, and operational best practices • Oversee month-end close activities, including Statement of Work reviews, invoice creation, and validation of data accuracy and completeness across systems • Drive process excellence through documentation, standardization, and thoughtful change management as the business scales • Identify and implement automation solutions (e.g., Alteryx, Sigma, Gemini) to reduce manual effort, improve accuracy, and enable data-driven decisions • Partner cross-functionally with Finance, Accounting, Systems, and Services leadership to support growth initiatives and system evolution • Support quarterly reviews and annual audits by partnering with external auditors and internal stakeholders