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Role Description

We’re seeking an experienced Quality Compliance Specialist who can evaluate and implement corporate-wide improvements to our training programs, systems, and processes. You’ll play a key role in fostering a culture of growth and continuous improvement, partnering across global teams to deliver training that makes a difference.

• Support internal and external audit activities as assigned regarding Training processes or requests.
• Drive and support improvement initiatives geared towards simplification, standardization, and overall effectiveness of our QMS training programs.
• Proactively identify continuous improvement opportunities through data analysis such as gap assessments, internal feedback, external benchmarking, and the use of available technology.
• Support or be responsible for corrective and preventive action (CAPA) activities related to training process or outcomes.
• Work collaboratively with cross-functional teams to determine user’s training requirements, identify gaps in existing user training requirements, and resolve any findings.
• Create, evaluate, or update training course materials suitable to the intended audience.
• Establish training evaluation methodologies to evaluate training effectiveness based on risk.
• Support multiple projects simultaneously by driving Training-related process improvements that require cross-functional collaboration and quality planning.

Qualifications

• Experience working within a regulated industry (medical device, pharmaceutical, aerospace, etc.) with direct responsibilities for training.
• Customer-service oriented and eager to build strong relationships with internal stakeholders.
• Apply critical thinking and change management skills to solve problems and drive desired results.
• Value and demonstrate diligence for compliance, technical competence, and good judgment.
• Work independently with a high degree of accountability and accuracy.
• Ability to flex and adapt to rapidly changing circumstances in a dynamic, fast-paced environment.
• Strong project management and organizational abilities.
• Proficiency with learning management systems (LMS) and e-learning platforms such as SAP SuccessFactors Learning Administration Module.
• Understanding how training, development, and performance improvement contribute to an organization's competitive advantage.

Requirements

• Typically requires a Bachelor’s degree and a minimum of 2 - 5 years of related experience.
• Travel Required: 5-15%.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Company Description

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions.