Cox Enterprises

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Performance Manager

ManagerManagerFull TimeRemoteTeam 10,001+Since 1898H1B SponsorCompany SiteLinkedIn

Location

New Jersey + 2 moreAll locations: New Jersey, Maryland, Pennsylvania

Posted

1 day ago

Salary

$75K - $112.6K / year

Bachelor Degree4 yrs expExperience acceptedEnglish

Job Description

• Build and maintain relationships with external clients and ensure client needs are the driving force behind priorities. • Collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience. • Responsible for external client and revenue retention by managing the progress and results of all accounts assigned. • Will carry a full and/or complex account load and engage with each client to increase product utilization. • Identify key barriers and core problems with their client’s situations preventing them from meeting business objectives. • Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. • Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives.

Job Requirements

  • Bachelor’s degree in a related discipline and 4 years’ experience in a related field.
  • The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.
  • 4+ years experience in a retail automotive dealership setting.
  • 4+ years managing digital marketing strategies for a single rooftop or dealer group.
  • Proven sales acumen.
  • Requires in‐depth conceptual and practical knowledge of client engagement and experience in retail automotive and broadens capabilities through software utilization.
  • Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems.
  • Demonstrates openness to change and actively embraces new technologies to enhance operational efficiency.
  • Ability to effectively work with all levels at an automotive dealership or dealer group.
  • Strong client focus and strong customer service skills/approach.
  • Persistent and proactive highly motivated self-starter passionate about client satisfaction.

Benefits

  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

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