This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Cash Remittance Patient Accounts Receivable Representative (PAR) performs a variety of basic to moderately complex tasks related to posting payments, adjustments and transfers to the billing and collection system in a timely and accurate manner.

• Print daily lockbox images and bank statement.
• Review insurance explanation of benefits and post payments to host system.
• Post payments, and ensures allowances, adjustments and write-offs are posted correctly.
• Post denial reasons and forward to follow up representative for further review.
• Process zero pay explanation of benefits and appropriate reasons for zero pay.
• Verify electronic remittances posted accurately.
• Process and post credit card payments.
• Investigate unidentified cash and resolve misdirected payments.
• Act cooperatively and responsibly with patients, visitors, co-workers, management and clients.
• Maintain a professional attitude.
• Maintain confidentiality at all times.
• Adhere to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook.
• Adhere to all applicable laws and regulations and the company's governance/compliance program.
• Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation.
• Assist with internal control failure remediation efforts.
• Become knowledgeable of internal control responsibilities through training and instruction.
• Responsible and accountable for internal control performance within their area of responsibility.
• Participate in the internal controls self-assessment process.
• Ensure concerns with internal control design or performance and process changes that impact internal control execution are communicated to management.

Qualifications

• 2 years experience in healthcare customer service or insurance collections field.
• Strong knowledge of computer billing systems.
• Ability to work well individually and in a team environment.
• Able to work in a professional, corporate setting.
• Experience working with customer support/client issue resolution management.
• Proficiency with MS Office.
• Excellent oral and written communication skills.

Requirements

• The salary range for this role is from $18.00 to $19.50 per hour, varying based on geographic location, candidate experience, applicable certifications, and skills.

Company Description

• SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.