CVS Health logo
CVS Health

Bringing our heart to every moment of your health.

Learning & Development Business Analyst – HR Technology, AI Solutions

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Connecticut + 2 moreAll locations: Connecticut, Idaho, Texas

Posted

8 days ago

Salary

$83.4K - $222.5K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishAzure

Job Description

• Translate business needs into detailed functional requirements, user stories, and acceptance criteria • Document use cases including user journeys, workflows, edge cases, and exception scenarios • Create and maintain process flow diagrams, data mappings, and solution specifications • Gather and consolidate feedback from stakeholders to refine requirements • Maintain requirements traceability and ensure alignment between business needs and delivered solutions • Develop test plans, test cases, and test scripts based on functional requirements and acceptance criteria • Execute functional testing, regression testing, and integration testing • Lead and support user acceptance testing (UAT) sessions with business stakeholders and end users • Identify, document, and track defects through resolution; validate fixes prior to release • Validate AI/ML outputs for accuracy and alignment with intended use cases • Document test results and provide status updates to project leadership • Support solution design activities by preparing documentation, mockups, and visual aids • Coordinate with engineering and integration teams on build activities, clarifying requirements as needed • Assist with pilot deployments, user training, and change management activities • Gather user feedback post-launch and document enhancement requests • Support vendor coordination on deliverables, timelines, and issue tracking • Assist in documenting AI use cases and translating them into technical specifications • Support the evaluation and testing of AI-driven features for usability and learner engagement • Help validate that AI implementations meet data privacy and security requirements • Stay current on AI tools and learning technology trends; share insights with the team

Job Requirements

  • 5+ years' experience as a Business Analyst, writing functional requirements, user stories, and acceptance criteria
  • 3+ years' experience in Learning Technology, L&D Systems or related field
  • 3+ years' experience developing test plans and executing UAT
  • 2+ years' experience with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast)
  • 2+ years' experience working with agile development teams and tools (e.g., Jira, Azure DevOps)

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching.
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
  • Many other benefits depending on eligibility.

Related Categories

Related Job Pages

More Business Analyst Jobs

R2S logo

Business Systems SME

R2S

If you have a passion for learning and entrepreneurial spirit, this is the place for you. The R2S team is in expansion and growth mode, so if you enjoy a highly collaborative environment and not being siloed in a collective effort to see mission success, R2S is the place for you. At R2S, you can grow personally and professionally through energizing work in a mission-focused environment where expanding your professional knowledge is encouraged.

Business Analyst8 days ago
Full TimeRemote

Raytheon-Rafael Area Protection Systems (R2S) Joint Venture (JV) is seeking an energetic, self-directed Business Systems SME to support the VP of Operations / Product Delivery and site leadership team. As a key member of our team, you will play a vital role in ensuring smooth and...

United States
LoanCare logo

Messagepoint Communications Analyst

LoanCare

LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.

Business Analyst8 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

We are seeking to fill the role of Communications Fulfillment Program Analyst. The ideal candidate enjoys collaborating with clients, industry partners, and internal teams to maximize outcomes for homeowners. Act as the main influencer/decision maker regarding letter programming ...

Black Knight MSPMessagepointMortgage ServicingDocument ProgrammingMSP Data FilesMicrosoft OfficeSharePointProject Management
United States
Jobgether logo

Senior Business Analyst - Healthcare

Jobgether

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Business Analyst8 days ago
Full TimeRemoteH1B No Sponsor

This role offers the opportunity to make a meaningful impact in healthcare operations by supporting and optimizing revenue cycle management processes. You will work closely with clients and internal teams to implement systems, analyze workflows, and recommend improvements that en...

Revenue Cycle ManagementMedical BillingClaims ProcessingX12 Healthcare TransactionsEpicCernerAgileProject Management
United States
Full TimeRemoteTeam 11-50

The Senior Technical Business Analyst is responsible for coordinating with the development team to ensure digital projects are delivered on time and within budget, managing execution from start to finish across various digital services. This role involves collaborating on testing, tracking issues, creating necessary documentation like use cases and test plans, and ensuring technology aligns with client needs.

SDLCJiraCMSMS ProjectHTMLCSSJavaScriptReactPHPSQLGitSlackTeams
United States