Planning Specialist, Customer Experience
Location
Florida
Posted
8 days ago
Salary
Not specified
Seniority
Junior
Job Description
Job Requirements
- Advanced knowledge of Routing and Scheduling software systems
- Advanced knowledge of the company’s branch service department as it relates to resources, territory structure
- Verbal and written communication skills, including public speaking
- Analytical skills and attention to detail
- Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint)
- Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations
- Ability to manage multiple, repetitive tasks
- Basic understanding of texting software or other forms of software needed to accomplish this objective
- Ability to effectively interact with co-workers and the public
- High school diploma or (GED) or equivalent combination of education and/or experience in the service industry
- 1-2 years of related experience as dispatcher and/or customer service agent
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Tuition Reimbursement benefits (for FT Colleagues)
- Vacation days & sick days
- Company-paid holidays & floating holidays
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