This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Sr. Solution Engineer is responsible for assisting the sales team to drive revenue by providing solution knowledge of product offerings to support and build sales. This role will translate customers' business and clinical practice challenges into solutions and workflow recommendations from within our product offering and articulate the value proposition that NextGen brings to our prospects. This role will provide input to business plans, help support product demonstrations pre/post sales and contribute as a solution SME to the completion of RFP responses.

• Partner with sales to understand the customers and prospects organization workflow, goals, objectives, and challenges.
• Lead in-depth discovery/insight sessions with customers and prospects related to the use of their current state solutions.
• Collaborate with sales in their development and execution of strategic business plans.
• Contribute to AEs development of strategic account plans and timelines for existing customers.
• Conduct discovery and contribute to cross-functional collaboration with sales and services.
• Inform the strategy, messaging, scope, end-to-end program plans, and demo focus/scripting.
• Complete knowledge transfers and certifications on latest portfolio solutions, releases, and acquisitions.
• Provide feedback on strengths/gaps of our core applications to market owners and solutions feedback loop.
• Post-sale, responsible for contributing discovery findings during a client’s transition from sales to the services team.
• Contribute to the completion of prospect RFP’s as it relates to functional solution and workflow questions.
• Serve as the team’s liaison with solution and services leadership for assigned markets/specialties.
• Proactively share ambulatory market, vendor, and practice-oriented discovery and observations.
• Contribute to the development of team tools and other client-facing materials.
• Contribute to required discovery, messaging and content development for FHG-Financial Value Assessment engagement(s).
• Actively contribute differentiating content for executive-level sales presentations.
• Proactively participate in Deal Reviews, Blue Sheets, and other strategic planning forums.

Qualifications

• Bachelor’s Degree.
• Master’s Degree.
• Any combination of education and experience which would provide the required qualifications for the position.

Requirements

• 4 - 6 years’ relevant experience.
• 4 years’ Healthcare Information Technology (HIT) vendor experience.
• 5 years' Healthcare experience.
• Command of the sales process, with all declared markets & specialties.
• Strong command of the NextGen portfolio of solutions or comparable vendor, or former client.
• Working familiarity with non-declared specialties.
• Material exposure to comparable business/clinical practice, solution-use, etc.
• 3 years’ NextGen Healthcare experience.

License/Certification Required

• Executive-Level presentation skills trained/certified.
• NextGen Certified Professional (NCP).
• Certified Practice Management (PM)/Electronic Health Records (EHR).
• Credentialed or Licensed Nurse, Nurse Practitioner, Physician Assistant.
• CPA, HFMA-CRC, PCMH.

Knowledge, Skills & Abilities

• Mentor-level knowledge of all NextGen solutions, including expanded command of complex business models and practice workflows across multiple markets, specialties, and practice-types.
• Ability to lead a meaningful discovery conversation within declared markets and specialties.
• Proficiency in Microsoft Office.
• Client-facing, complex opportunity sales and business operations acumen.
• Effective communication & interpersonal skills.
• Excellent interviewing and documentation skills.
• Advanced analytical, problem-solving skills.
• Strong project management skills with the ability to manage multiple client engagements and projects concurrently and meet deadlines.
• Ability to establish and maintain productive, professional relationships internally and with key personnel in potential client's organization.
• Ability to define strategy, develop supporting recommendations, and present solutions in a clear manner.
• Ability to lead without authority, and work cross-functionally.
• Ability to identify, develop, and proactively contribute to collaborative relationships.
• Ability to achieve Company Bookings and Team EVENT Targets/ Hit Quota.