Founded in 1968, TransUnion is a credit information management services provider for consumers, businesses, and the global credit community. An equal opportunit

Client Value Executive, Account Manager

Account ManagerSalesFull TimeRemoteSeniorCompany Site

Location

Colorado

Posted

9 days ago

Salary

$63K - $105K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

• Act as the primary day-to-day client value executive for a set of customers. • Protect and retain a large base of existing client revenue. • Collaborate with clients and various internal departments to ensure client satisfaction. • Work closely with a cross-functional internal team to develop trusted, consultative, and mutually beneficial client relationships. • Proactively manage a large base of existing clients, supporting day-to-day customer relationships. • Responsible for defending existing revenue within assigned account base. • Expand relationships within existing account base to help uncover incremental new revenue opportunities. • Coordinate and deliver Executive Business Reviews with clients. • Coordinate all internal resources necessary to ensure client issues are resolved efficiently and effectively. • Acquire and integrate industry knowledge related to general trends and emerging technologies.

Job Requirements

Minimum of 4-6 years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
Understanding of rental screening environment, as well as data and analytics relevant to the industry
Strong work ethic and a demonstrated track record of retaining and growing a client base.
Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
Excellent interpersonal, customer relationship management, and organizational skills desired.
Fluent in negotiating complex agreements and communicating technical concepts.
Strong face-to-face and virtual presentation and meeting facilitation skills.
Demonstrate initiative, intellectual curiosity, attention to detail, high energy, drive to win, an ability to multitask and work creatively to resolve client issues.
Ability to champion new ideas, initiate change, think “outside of the box,” and drive innovation.
Knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act
Ability to unite internal teams for effective and logical problem solving.
Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
Potential for travel up to 25% of the time

Benefits

flexible time off for exempt associates
paid time off for non-exempt associates
up to 12 paid holidays per year
health benefits (including medical, dental, and vision plan options and health spending accounts)
mental health support
disability benefits
up to 12 weeks of paid parental leave
adoption assistance
fertility planning coverage
legal benefits
long-term care insurance
commuter benefits
tuition reimbursement
charity gift matching
employee stock purchase plan
401(k) retirement savings with employer match
access to TransUnion’s Employee Resource Groups