• As our Services Sales Specialist you will be crucial in developing and maintaining strategic relationships our premium services & software offerings and penetration within our customer base • You will drive customer experience and lead the software & services strategy within our accounts. • Proactively identify and target potential software and services clients through various channels, including cold calling, networking, and industry events • Develop and execute a strategic sales plan to meet and exceed new and existing business acquisition targets inside the Cisco software and services verticals • Maintain a deep knowledge of the customers’ status and create a solution to grow the account • Serve as the subject matter expert on Cisco services & solutions and assist our internal sales and technical teams with the best services available • Land and expand new customers to retain and grow revenue (ARR) • Collaborate closely with our Customer Success Managers to achieve the desired customers’ outcomes • Engage with key decision-makers to understand their Cisco Software and Services needs and tailor solutions accordingly; building relationships with customers through in-person meetings is essential