• Set and communicate platform-level product strategy for billing at Wavelo • Translate complex billing behavior into clear product definitions, requirements and guardrails • Evaluate new use cases and customer requests, making tradeoffs between flexibility, risk, and long-term maintainability • Partner with Engineering, Operations, and Product managers to align on billing behavior and ownership boundaries • Enable Marketing through accurate, product-authored documentation that explains billing behavior, supported use cases, customer value, and competitive differentiation • Partner with the Solutions team to evaluate customer-specific requirements, distinguishing between one-off needs and platform-level capabilities that should be productized • Maintain a shared mental model of “how billing works” across teams • Serve as a liaison to customer delivery/solutions teams — ensuring smooth onboarding, integration, and customization. • Define success metrics and drive outcomes that improve customer experience.