AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Customer Service Account Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 5,001-10,000

Location

United States

Posted

5 days ago

Salary

$95K - $115K / year

ZoomGoogle Drive

Job Description

At AO Globe Life, excellence isn’t a slogan—it’s our standard. We proudly support veterans, labor union members, and credit union members across the country, helping families protect their financial futures through dependable service, guidance, and long-term support.

This opportunity offers more than a typical remote role. It is a chance to build a flexible, meaningful career while working from home and making a real impact every day.


Your Role: Customer Service Account Manager

In this role, you will serve as a trusted resource for clients, helping them understand their options and supporting them throughout their experience with our organization. Your responsibilities include:

  • Conducting scheduled virtual consultations with clients via Zoom

  • Helping individuals and families understand available coverage options

  • Assisting clients through the onboarding and enrollment process

  • Managing existing client accounts to ensure continued alignment with client needs

  • Responding to client questions and resolving concerns with professionalism and care

  • Maintaining accurate documentation and digital records


What We’re Looking For

We’re seeking motivated professionals who demonstrate:

  • A self-driven mindset with strong organization and time-management skills

  • The ability to build trust and maintain long-term client relationships

  • Confidence in guiding conversations and helping clients make informed decisions

  • Strong written and verbal communication skills

  • Comfort using Google Drive and digital communication tools

  • A professional, dependable, and punctual approach to work


What We Offer

AO Globe Life provides a supportive environment designed for long-term success, including:

  • Fully remote work environment available throughout the United States

  • Flexible scheduling that supports work–life balance

  • Health insurance premium reimbursement

  • Leadership development and career advancement opportunities

  • Ongoing mentorship, training, and professional development

  • Recognition programs and team-based incentives


Eligibility

  • Must be legally authorized to work in the United States

  • Must be physically located within the United States

  • Open to U.S. residents and citizens only


Build a Career That Matters

At AO Globe Life, your success and growth matter. If you are ready to build a flexible career while making a meaningful impact in the lives of families across the country, we encourage you to apply.

Apply today and begin your remote career with AO Globe Life.

Related Job Pages

More Customer Success Manager Jobs

Remote Customer Service Management

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Customer Success Manager5 days ago
Full TimeRemoteTeam 5,001-10,000

The role involves conducting scheduled virtual client consultations via Zoom, guiding families through onboarding and enrollment processes, and clearly explaining coverage options. Responsibilities also include maintaining organized digital records and participating in leadership development sessions.

United States
$95K - $115K / year

Remote Customer Service Team Manager

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Customer Success Manager5 days ago
Full TimeRemoteTeam 5,001-10,000

The manager will be responsible for recruiting, training, and leading a remote team of client service professionals while establishing clear performance expectations and supporting productivity. Key duties also involve providing ongoing coaching, implementing strategies to improve client engagement, monitoring metrics, and fostering a supportive team culture.

Team LeadershipPerformance ManagementRemote Team ManagementCoachingCustomer ServiceTraining
United States
$95K - $115K / year

Remote Customer Service Sales Manager

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Customer Success Manager5 days ago
Full TimeRemoteTeam 5,001-10,000

The manager will be responsible for recruiting, onboarding, and developing a remote team of client service professionals while providing ongoing coaching and performance guidance. Key duties also involve implementing strategies to support productivity, monitoring metrics, and ensuring high standards of service for clients.

Customer SupportSales ManagementRemote Team ManagementCoachingPerformance MetricsComplianceProcess Improvement
United States
$95K - $115K / year

Remote Customer Service Manager Veteran Services

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Customer Success Manager5 days ago
Full TimeRemoteTeam 5,001-10,000

The role involves conducting scheduled virtual consultations with individuals and families to help them understand coverage options and guiding them through the onboarding process. Responsibilities also include building long-term client relationships and maintaining accurate digital records using CRM systems.

ZoomCRMVirtual Communication
United States
$95K - $115K / year