• Own and improve critical parts of the revenue and O2C lifecycle from an Accounting perspective — from order/contract through billing, collections, cash application, and revenue recognition • Ensure our processes and controls are accurate and scalable with clear documentation and strong audit support • Partner closely with GTM and operations teams (Sales, Commercial, E‑comm, MX, Rev Ops, Business Systems, FP&A) to make sure new products, offers, and contracts are operationalized correctly in our systems and reflected accurately in our financials • Lead and develop a high-performing team of accountants and/or analysts • Support or own monthly and quarterly close for assigned revenue and O2C areas, including key journal entries, reconciliations, and flux analyses tied back to system reports • Help ensure ASC 606-compliant revenue recognition across hardware, memberships, services, and bundled or promotional offers • Translate accounting conclusions and policy into practical processes, schedules, and controls that can be operated reliably by the broader team • Provide clear, concise analysis and insights to FP&A and Finance leadership on revenue and O2C trends, movements, and risks • Own or co-own critical pieces of the end-to-end O2C process, including order/contract intake, billing, collections, cash application, and dispute/chargeback handling • Design and maintain standard operating procedures (SOPs) and process flows by channel and system, with clear hand-offs and responsibilities across Accounting, AR, Rev Ops, MX, Logistics, and Business Systems • Help build and operate a control framework across O2C and revenue (e.g., contract review, completeness and cutoff, reserves, payment processor settlement, unapplied cash, returns and other contra-revenue) • Work closely with payment gateways and processors (and our internal owners) to ensure clean settlement, accurate fees and FX, and timely, reconcilable data into the GL • Partner with Business Systems and Rev Ops on ERP (NetSuite), billing/CPQ, subscription billing, and payment tooling to support accurate accounting and efficient operations • Establish and track KPIs and health metrics across revenue and O2C • Identify pain points in processes and drive remediation projects with clear owners, timelines, and success criteria • Lead and develop a team of direct reports, setting clear expectations, providing coaching, and supporting career growth • Act as a trusted partner to cross‑functional teams, explaining complex accounting and O2C topics in plain language and helping balance speed, risk, and scalability • Represent Revenue/O2C Accounting in projects and audits, including walkthroughs, testing, and responses to internal and external auditors.