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Role Description

What you get to do in this role:

• Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop multi-mode communications that convey a clear understanding of the needs of different audiences
• Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 12+ years of software product management experience
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience defining and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• Experience driving solution development through big-picture solution development
• Ability to serve as a team lead, and coach employees at lower levels

Requirements

• For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits
• Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
• Compensation is based on the geographic location in which the role is located and is subject to change based on work location

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs

Additional Information

• Work Personas: We approach our distributed world of work with flexibility and trust
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer
• Accommodations: We strive to create an accessible and inclusive experience for all candidates
• Export Control Regulations: Employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities