• Support multiple health plan partners from implementation through ongoing value delivery. • Serve as intermediary to fairly represent partner interests and needs to internal stakeholders at Equip including product feedback, operational design/support, member support, and clinical care. • Quarterback day-to-day program delivery, working closely with internal stakeholders to deliver on program KPIs. • Partner with the Patient Acquisition & Marketing teams to execute on payor penetration and growth strategy. • Accountable for health plan satisfaction, renewals & expansion opportunities to new markets, states, and lines of business, contract adherence, contract P&L, contract utilization. • Produce and deliver high quality, actionable client meeting agendas, report content, etc. • Ensure our clients are well positioned for program success by executing a best in class implementation and account management strategy that achieves key program milestones and exceeds expectations. • Perform other duties as assigned.