• Build and maintain detailed project plans, including tasks, staffing, and calendars, for internal and client visibility • Draft scopes of work and manage change orders end-to-end • Own the day-to-day delivery of digital website projects • Lead client status meetings and partner with account teams to keep work on track • Proactively resolve issues across budget, timeline, resourcing, quality, and team health • Track milestones and completeness, report progress, and support revenue recognition • Communicate effectively with interagency teams or multiple agencies to manage workstream dependencies • Establish meeting cadences, craft agendas, and capture and drive action items and next steps • Manage expectations and approvals through clear communication and regular reviews