TextNow

We believe communication belongs to everyone. We exist to democratize phone service.

Head of Brand Marketing

Brand ManagerBrand ManagerFull TimeRemoteTeam 51-200Since 2009H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

$154K - $220K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Own and evolve TextNow’s brand positioning and messaging architecture, ensuring clarity and consistency across all touchpoints • Champion our cultural platform rooted in autonomy, dignity, flexibility, and challenger brand energy • Serve as primary steward of TextNow’s brand narrative, partnering closely with the VP, Marketing on long term direction and differentiation • Ensure execution aligns to messaging pillars and elevates the brand beyond legacy framing • Partner with Product Marketing to align brand storytelling with roadmap and go to market sequencing • Lead cross channel execution of brand campaigns with disciplined message sequencing and clear phase gates • Define brand media channel strategy and investment approach • Drive integrated planning across paid, earned, and owned channels, ensuring each plays a defined role in awareness, legitimacy, comprehension, and usage • Show up meaningfully in the spaces where our audience already lives, works, and creates • Identify cultural moments, partnerships, creators, and archetypes that reinforce brand positioning • Own day to day management of creative, media, PR, influencer, and production partners • Evaluate agency performance and evolve roster as needed • Establish a strong operating partnership with Creative Services to ensure strategy and execution are developed in lockstep • Drive measurable improvements in brand awareness, trust, and cultural relevance over time • Own brand budget across media, production, partnerships, and agencies

Job Requirements

  • 8 to 12 plus years of progressive experience in brand or integrated marketing, with meaningful ownership of brand investment and business impact
  • Proven leader who has built or scaled brand platforms in challenger, high growth, or culturally relevant categories
  • Demonstrated experience leading large scale brand campaigns across paid, earned, and owned channels
  • Strong understanding of media strategy, channel role architecture, and full funnel integration
  • Track record managing creative, media, PR, and influencer agencies with discipline and accountability
  • Strategic thinker who understands how brand drives long term growth, CAC efficiency, and business performance
  • Culturally fluent and capable of embedding brands authentically within relevant communities
  • Strong cross functional operator who can align Brand, Performance, Lifecycle, Product Marketing, and Analytics around shared outcomes
  • Experience in telecom, consumer technology, app first, or subscription businesses preferred
  • Comfortable operating with executive visibility in a fast scaling environment

Benefits

  • Free phone service
  • Strong work life blend
  • Flexible work arrangements (work-from-home, remote, or access to one of our office spaces)
  • Employee stock options
  • Unlimited vacation
  • 12 paid holidays per year
  • Competitive pay
  • Health, dental, and vision benefits
  • Short-term & long-term disability
  • $750 annual wellness benefit or healthcare spending account
  • RRSP matching (Canada) | 401(K) (USA)
  • Parental leave for eligible employees
  • Learning & Development opportunities
  • We travel a few times a year for various team events, company-wide off-sites, and more

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