• Act as a compliant subject matter expert (SME) in reimbursement, access, and specialty distribution for assigned geography. • Provide education to HCP offices on coverage status, prior authorization processes, appeals, and alternate funding options for uninsured/underinsured patients. • Build and maintain productive relationships with HCPs, office staff, and health system stakeholders. • Analyze regional and local payer coverage trends, reimbursement criteria, and payer mix. • Provide guidance on specialty pharmacy services and help customers navigate complex distribution channels. • Partner with the Patient Support team to ensure accurate benefit investigations and streamlined patient onboarding. • Collaborate with internal partners to build local access strategies aligned with business objectives. • Develop and execute territory-level business plans using strategic customer insights. • Participate in field-based problem-solving, including reimbursement issue resolution and case escalation when needed. • Identify process improvements and innovations to enhance patient access and provider satisfaction. • Maintain compliance with legal, regulatory, and company policies, especially those governing patient privacy and promotional conduct.