• Solicit new business within assigned accounts or territory to grow customer base (through prospecting) to sell Professional Services, Consulting, and CCaaS Software Solutions. • Manage assigned existing accounts (new projects, cross-selling, renewal of subscription contracts, requests for changes, etc.) • Prepare proposals, meet with prospects, close effectively and follow up • Develop strategy within specific markets (line of business and/or geographic) • Manage sales forecasts dashboard using Salesforce CRM • Manage proposal templates and provide feedback for continuous improvement • Responsible for customer data maintenance (CRM) and documentation (letters, proposals, etc.) • Develop and maintain strong professional relationships with clients • Conduct regular follow up meetings with customers (onsite/remote as required by the customer) • Oversee and validate assigned accounts invoicing with the accounting department • Manage and follow up on orders with Inoria’s business partners • Participate in trade shows, webinars and user conferences • Perform other duties as assigned appropriately