Miratech
Helping Visionaries Change the World
IVR Content & Localization Manager
Location
United States
Posted
50 days ago
Salary
Not specified
Seniority
Senior
English
Job Description
• Manage a large and growing library of IVR audio prompts across multiple languages
• Coordinate localization efforts, including scheduling, delivery, and version control of audio files
• Perform quality assurance on localized content, including linguistic accuracy, pronunciation, diacritics, spelling, and consistency
• Edit and post-process audio files to ensure they meet technical and quality standards
• Manage relationships with voice talent and localization vendors
• Ensure timely delivery of audio assets to support IVR releases and updates
• Collaborate with IVR Engineers and Architects to align audio content with technical requirements
• Contribute to IVR dialogue design and content structure
• Maintain documentation, naming conventions, and cataloging standards for audio assets
• Participate in cross-regional coordination, including attending calls outside standard working hours when required
Job Requirements
- Strong background in linguistics, localization, content management, or a related field
- Excellent attention to detail, particularly regarding spelling, grammar, and diacritics
- Experience managing large volumes of content or media assets
- Strong communication and coordination skills
- Experience working with Microsoft Office tools
- Ability and flexibility to attend calls across different time zones
- Nice to have: Fluency in one or more non-English languages
- Experience with IVR systems or IVR dialogue design
- Audio editing and post-processing experience
- Copy editing or editorial background
- Experience with library science, cataloging, or structured content management
- Prior experience working with localization or voice production vendors
Benefits
- Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- ForeverRemote work culture : make the most of the flexibility that comes with remote work.
- Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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