• Responsible for designing, developing, and implementing innovative solutions to meet the needs of clients and/or customers. • They oversee the entire solution development process from initial concept to final delivery, ensuring that the solutions are aligned with business goals and objectives. • Designs solutions for new customers and/or introducing this service line to existing customers by leveraging the full range of RRD services capabilities. • Collaborate with internal teams to assess requirements and recommend tailored approaches that align with client goals. • Responsible for taking full ownership in presenting the value proposition for designated service line to customers. • Create/maintain strategies, sales & marketing materials that enables closing the sale efficiently. • Review value proposition regularly, developing standardized collateral, optimizing costs and introducing creative pricing models and identify new and innovative channels to present the solution to customers. • Develop and coach Solution Architects and Sales Teams as appropriate in the evolution of the service line’s value proposition and service delivery models. • Support the successful delivery of all opportunity assessment and diligence activities; identify resources required to successfully deliver the assessment opportunity. • Develop and maintain accurate benchmarking information. • Develop initial implementation plan for opportunities and coordinate with the implementation team to build detailed plans and ensure a smooth transition to the implementation team upon successfully closing the sale. • Collaborate with Technology team to enhance existing platforms, explore new technologies that will enhance our ability to grow top line. • Establish relationships with external service partners (technology, equipment vendors, software providers).