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Role Description

We're seeking a motivated and experienced Team Lead, People & Culture NAM to join our People Operations department. In this leadership role, you'll oversee a team dedicated to providing exceptional service in the areas of policy and compliance, compensation and benefits, and employee relations.

• Lead and manage a high-performing team of P&C generalists and specialists.
• Provide expert guidance and coaching to team members on policy interpretation, benefits administration, and employee relations issues.
• Partner with business leaders across the organization to develop and implement effective HR policies and procedures.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations.
• Manage the day-to-day operations of the P&C function, including benefits administration, payroll processing, and recordkeeping.
• Develop and implement innovative solutions to improve P&C processes and service delivery.
• Stay current on HR trends and best practices, and recommend changes to improve the employee experience.
• Build strong relationships with internal stakeholders and external vendors.

Qualifications

• Bachelor's degree in Human Resources Management or a related field (Master's degree preferred).
• Minimum 5 years of experience in a P&C or similar HR role.
• Proven leadership experience with a successful track record of managing and motivating teams.
• Strong understanding of HR policies, benefits administration, and employee relations best practices.
• Excellent analytical and problem-solving skills.
• Proficient in HR technology and information systems.
• Exceptional communication, interpersonal, and negotiation skills.