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Role Description

Culinesse, LLC is looking for a Training Manager to join our team! A leader who can lead by example and has experience with training in a Senior Dining or Healthcare setting. The successful candidate will demonstrate expertise in learning and development strategy, instructional design, training delivery, and performance improvement. The general responsibilities of the position include, but are not limited to, those listed below (under “Responsibilities”). These responsibilities may vary across accounts, depending on business needs and client requirements.

This is a highly collaborative role that requires the ability to manage multiple priorities, work across departments, and engage with diverse stakeholders—all while delivering exceptional training experiences for employees and ensuring continuous workforce development.

Responsibilities

• Design, implement, and evaluate training programs that align with organizational goals and meet compliance requirements;
• Facilitate in-person and virtual training sessions, workshops, and onboarding programs;
• Ensure training content remains current, relevant, and consistent across all departments and locations;
• Monitor and enhance training methodologies, materials, and tools to maximize learning effectiveness;
• Build strong relationships with internal clients, leadership teams, and department managers to assess training needs and align solutions;
• Consult with operational leaders to identify skill gaps, performance issues, and opportunities for development;
• Oversee the learning management system (LMS), including course assignments, tracking, reporting, and documentation;
• Maintain accurate training records, certifications, and compliance documentation in real time;
• Coordinate training logistics, including scheduling, resources, and communication;
• Evaluate training outcomes through assessments, participant feedback, and performance metrics;
• Implement continuous improvement initiatives to increase training impact and workforce competency;
• Ensure all training activities adhere to regulatory, safety, and organizational standards;
• Monitor training budgets, vendor contracts, and program expenditures to ensure financial responsibility;
• Evaluate the cost-effectiveness of training materials, technologies, and external programs;
• Support employee growth by establishing clear performance and skill development standards;
• Provide coaching and guidance to supervisors and department leads on training best practices;
• Lead or participate in employee focus groups to gather feedback and identify development opportunities;
• Ensure regulatory, safety, and operational training requirements are met and documented;
• Maintain consistent training practices across departments to support audits and risk management;
• Work closely with HR, operations, and leadership teams to ensure training is aligned with staffing needs, operational goals, and employee satisfaction;
• Assist with workforce planning, onboarding initiatives, and organizational development projects;
• Oversee vendor-led training, certifications, and continuing education requirements;
• Support internal communication efforts related to training, development programs, and organizational updates;
• May perform other duties and responsibilities as assigned.

Qualifications

• 3–5 years of experience in training, learning & development, or instructional design;
• Experience working in senior living, healthcare dining, hospitality, or foodservice operations strongly preferred;
• Background in managing or training frontline dining staff (servers, cooks, dietary aides, supervisors, leads);
• Prior experience with regulatory training requirements in senior living or healthcare settings (HACCP, sanitation, food safety, allergen awareness, etc.);
• Previous experience with Paylocity LMS preferred;
• Must be able to work some nights, weekends, and holidays as business needs require.

Requirements

• Integrity: Job requires being honest and ethical;
• Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations;
• Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction;
• Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude;
• Honesty & Transparency: Job requires maintaining forthright and positive relationships with management and staff within dining services and the company as a whole.

Benefits

• Full-time benefits include (but are not limited to): health, dental, life, vision, and long-term disability.

Working Conditions

• Position is full-time.
• Generally, in an indoor setting, however, may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.