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Role Description

Bring your love of details and people together! We’re looking for a Benefits Specialist who can keep our numbers sparkling and our processes running smoothly.

The Benefits Specialist is responsible for hands‑on, day‑to‑day execution of benefits administration processes, with a strong focus on benefits billing, eligibility accuracy, and vendor reconciliation. You’ll ensure carrier invoices, HRIS data, and payroll deductions align perfectly—resolving discrepancies quickly and partnering with Finance, external vendors, and internal HR staff to keep everything running smoothly.

You’ll play a key role in maintaining accuracy, preventing costly errors, and supporting employees through benefits changes, life events, and open enrollment.

What You’ll Be Doing

• Billing & Reconciliation
  • Reconcile monthly carrier invoices against HRIS eligibility data and payroll deductions
  • Research discrepancies related to coverage tiers, effective dates, and premium variances
  • Track retroactive adjustments, overpayments, underpayments, and credits
  • Partner directly with vendors to resolve billing discrepancies and confirm corrections
  • Provide clear documentation and reconciliation reports to Finance
  • Manage recurring billing deadlines to ensure accurate, on-time payments
• Eligibility & Data Accuracy
  • Review and validate employee benefit elections, life events, and terminations
  • Audit eligibility files before transmission to vendors
  • Support HRIS-to-vendor file feeds and troubleshoot errors
  • Conduct periodic audits to ensure alignment between HRIS, vendor systems, and payroll
• Benefits Operations Support
  • Support open enrollment through testing, validation, and post-enrollment reconciliation
  • Maintain benefits tracking logs, audit documentation, and process guides
  • Partner with the Benefits Manager on complex billing or eligibility escalations
  • Provide technical guidance to the Benefits Coordinator
  • Collaborate closely with Finance to reconcile premium payments and clarify variances

Qualifications

• Strong analytical and reconciliation skills
• Ability to explain complex billing or eligibility situations in simple terms
• Exceptional attention to detail
• Comfort working with large datasets, spreadsheets, and vendor reports
• Ability to communicate clearly with cross-functional partners
• A proactive approach to problem-solving and process improvements

Requirements

• Required
  • High school diploma or GED
  • 4+ years of experience in benefits administration
• Preferred
  • Associate or Bachelor’s degree
  • 2+ years of carrier invoice reconciliation and billing analysis
  • Experience working with HRIS and vendor platforms (Paycom preferred)
  • Strong Excel skills (VLOOKUP/INDEX-MATCH, filtering, formula-driven reconciliation)
  • Experience supporting open enrollment, audits, and multi-vendor environments
  • Background in high-volume or fast-paced HR operations

Benefits

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $28.00 - $32.00 per hour, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time.