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Role Description

We are seeking a Change Management Program Manager to lead transformational initiatives at Samsara. This role is responsible for ensuring that system implementations, process redesigns, and AI-enabled tools are adopted effectively and sustainably — driving change within the Operations organization while also partnering on cross-functional initiatives that extend beyond Operations into other parts of the business.

You will serve as both a change management leader and an end-to-end project manager — owning initiatives from scoping and planning through execution and adoption. This is a highly cross-functional role that requires equal parts strategic thinking, structured program management, and hands-on execution. You will be expected to navigate organizational complexity, influence without authority, and drive alignment across diverse teams and leadership levels.

This is an embedded role within the Operations Innovation & Intelligence group, working in close partnership with Supply Chain, Logistics, Sourcing, Planning, Finance, Sales, and People teams — as well as cross-functional programs that involve stakeholders from across Samsara.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

Qualifications

• 5+ years of experience in change management, program management, or organizational effectiveness, with demonstrated exposure to Operations, supply chain, or similarly complex operational environments.
• Change management certification required (Prosci/ADKAR, CCMP, or equivalent).
• Demonstrated ability to run projects end-to-end — owning scope, timeline, resource coordination, stakeholder alignment, and post-launch stabilization with minimal oversight.
• Proven track record of leading change on large-scale system implementations or process transformation initiatives spanning multiple teams or functions, with measurable adoption outcomes.
• Experience working with ERP systems (e.g., NetSuite, SAP) and CRM platforms (e.g., Salesforce) in the context of change, training, or process design.
• Hands-on experience with project management tools (e.g., Jira, Asana, Smartsheet) to plan, track, and report on complex, multi-workstream programs.
• Strong written and verbal communication skills, including the ability to develop executive-ready materials, change impact assessments, and frontline training content tailored to diverse audiences.
• Proven ability to influence without authority, build trust quickly, and drive alignment across organizational boundaries and leadership levels.
• Experience designing and delivering scalable end-user training programs across multiple formats — including live sessions, e-learning, and self-serve reference materials.
• Highly organized with a track record of managing competing priorities across multiple concurrent workstreams without dropping the ball.
• Comfortable operating in ambiguous, fast-moving environments with a strong bias toward action and pragmatic problem-solving.

Requirements

• Bachelor's degree in Supply Chain, Operations Management, or a related field.
• Familiarity with AI or automation tool rollouts and the unique change dynamics they create.
• Experience building enablement programs within a technology or hardware company.
• Experience establishing change management as a practice within a growing or scaling organization.

Benefits

• Annual Base Salary: $79,730 — $120,600 USD.
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.