• Lead the operational performance of our dental SaaS solutions focused in the orthodontic and dental laboratory segments. • Report directly to the VP, Market Leader for Vision and Dental/Ortho and serve as their primary operating partner for the Dental/Ortho segment. • Accountable for the segment’s operational outcomes—customer experience, service delivery, scalability, and operational excellence. • Partner closely with Product, Engineering, Sales, Finance, and Customer teams to drive sustainable growth. • Translate segment strategy into operating plans, staffing models, budgets, KPIs, and quarterly priorities. • Own the segment’s business rhythm: weekly pipeline and forecasting, monthly KPI reviews, quarterly planning, and launch readiness. • Drive alignment across product lines while preserving product-specific positioning, workflows, and customer needs. • Build scalable processes and standard operating procedures (SOPs) across teams supporting the segment. • Improve operational efficiency through standardization, automation, tooling improvements, and structured change management.