• Supporting product initiatives from discovery through launch by working closely with Engineering and cross-functional teams • Assisting in gathering and documenting product requirements for new features and improvements • Helping create and maintain product documentation, specifications, and internal resources • Participating in development team ceremonies such as standups, sprint planning, and backlog refinement meetings • Working with internal teams to collect feedback on product functionality and user needs • Helping track feature development progress and communicate updates to stakeholders • Supporting internal teams by answering product-related questions and helping troubleshoot issues • Monitoring product usage data and assisting in identifying opportunities for improvement • Researching competitors and industry trends within the payments ecosystem • Collaborating with vendors or partners when needed to support product functionality • Contributing to product roadmap discussions by gathering insights and feedback from internal teams and customers