• Leading product initiatives across the full product lifecycle, from discovery and planning through launch and iteration • Working cross-functionally with Engineering, Operations, and Sales teams to define product requirements and deliver high-quality solutions • Creating detailed product specifications and collaborating with technical teams to refine feature requirements • Organizing and participating in development team ceremonies such as standups, sprint planning, and backlog refinement meetings • Conducting discovery sessions with customers and internal stakeholders to validate product needs and uncover new opportunities • Monitoring product performance and utilization data to inform prioritization and product improvements • Communicating product updates, new features, and roadmap changes to internal teams and external stakeholders • Maintaining product documentation and resources to ensure teams have clear and up-to-date product knowledge • Supporting internal teams with product-related questions, troubleshooting, and operational needs • Researching competitors and industry trends within the payments ecosystem to inform product strategy • Collaborating with vendors and processing partners to support ongoing product functionality and integrations • Participating in product roadmap planning and prioritization discussions with key stakeholders